Job Description
Department: Clinical Research Operations
Location: On-site (Insight Hospital & Medical Center Chicago)
Schedule: Full-time, Monday through Friday (8AM-5PM) –additional flexibility required to meet job requirements
- Advanced knowledge of clinical trial operations, GCP, FDA regulations, and IRB processes
- Strong leadership and coaching skills with a collaborative, solutions-oriented mindset
- Excellent communication and interpersonal abilities across diverse stakeholders
- High attention to detail, time management, and multitasking capabilities
- Commitment to quality, compliance, and participant safety
- Serve as lead coordinator on high-priority or complex trials, managing all phases from startup to closeout
- Provide backup coverage and operational support for other coordinators during absences or escalations
- Ensure protocol adherence, timely data entry, and accurate documentation across assigned studies
- Supervise and mentor Clinical Research Coordinators I and II and Clinical Research Assistants
- Lead onboarding, training, and ongoing development for study staff
- Conduct regular team huddles, protocol reviews, and best practice sessions
- Support regulatory and quality functions directly with the team and in collaboration with centralized regulatory and quality resources
- Ensure accurate completion, review, and submission of IRB documents, amendments, and safety reports
- Maintain essential regulatory files and sponsor communications
- Participate in internal audits, monitoring visits, and CAPA implementation
- Partner with the Patient Recruitment department to develop and execute enrollment strategies
- Conduct candidate prescreening and outreach activities to support recruitment goals
- Participate in community engagement efforts to raise awareness and build trust with potential participants
- Serve as liaison between the research team, investigators, sponsors, and institutional departments
- Assist in resource planning, visit scheduling, and workload balancing
- Contribute to SOP development, workflow optimization, and quality improvement initiatives
- Education: Bachelor’s degree in life sciences, nursing, or a related field
- preferred
- Experience: Minimum 4 to 6 years of clinical research coordination experience, including leadership or mentorship responsibilities
- Certification: Clinical research certification (e.g., ACRP, SOCRA) preferred
- Technical Skills: Proficiency in CTMS, E-Source, E-Reg, EDC platforms, and regulatory systems; strong computer literacy (Microsoft Office Suite, electronic communication tools)
- Knowledge Base: Advanced understanding of clinical trial operations, GCP, FDA regulations, and IRB processes
- Communication: Excellent written and verbal communication skills; ability to interact effectively with investigators, sponsors, staff, and participants
- Leadership: Demonstrated ability to supervise, mentor, and develop staff while fostering accountability and collaboration
- Organizational Skills: High attention to detail, time management, and multitasking capabilities; ability to prioritize competing demands
- Flexibility: Willingness to adjust schedule to accommodate study visits, meetings, and events that may occur earlier, later, or on weekends
- Travel: Ability to travel to training meetings, conferences, satellite sites and other Insight Health System locations as required
- Professional Standards: Commitment to quality, compliance, participant safety, and continuous improvement
