Job Description
Everforth ECS is seeking an IT Services - Support Technician to work in our Fairfax, VA office.
As an IT Services Technician, you will provide on-site and remote support for computer workstations, printers, peripherals, and teleconferencing equipment. In this position, you are expected to possess excellent technical and analytical aptitude as well as outstanding verbal and written communication skills. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting. You are expected to troubleshoot problem areas (in person, by telephone, using remote support or via e-mail) in a timely and accurate fashion and provide in-person, hands-on assistance when necessary, reporting any issues in detail to system administrators for any issues affecting the enterprise as a whole.