Administrative Assistant

Welcome to Waste Resource Management (WRM)

At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Georgia, Florida, and Nevada, our affiliated companies—SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation.

Join a Company That Values You

At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you.

Job Overview

The Administrative Assistant, under the direction of the General Manager, will provide clerical support to our operation.  This position will be responsible for compiling and maintaining records of business transactions and performing office activities. This position requires meticulous attention-to-detail and the ability to follow-up and provide status updates, as appropriate, on initiatives and tasks assigned.

Why join WRM and affiliated companies?

• Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage; along with 401(k) with 5% company match
• Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services
• Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays.
• Additional Perks: Company-paid life and disability insurance, employee assistance program, and more
• Supportive Leadership: Leadership that values safety, professionalism, and growth

Essential Job Functions

• Greets and assists visitors.
• Assists the Market Managers and leaders with delegated tasks.
• Completes daily data entry of all 3^rd party customers’ manifests on 3^rd party dashboard.
• Ensures manifests are in full compliance with the City of Houston ordinance.
• Answers phones, transfers calls, takes messages and routes callers to the correct department.
• Collects, gathers, organizes and scans documents to the appropriate department.
• Researches missing or incomplete manifests and responds appropriately.
• Responds to customer concerns and questions.
• Stamps third party manifests as they come in.
• Collects data from Driver’s Daily Route sheet and enters into mileage spreadsheet.
• Works on manifest for previous day (stamps, signs, dates, separates, scan and file, mail out manifest to City if required).
• Ensure that permitting processes are completed timely and accurately.
• Special projects and other duties as assigned.  Duties, responsibilities, and activities may change at any time with or without notice.

What We’re Looking For

• High School Diploma/GED preferred with a minimum of 3+ years of administrative office management experience, or equivalent combination of experience and/or education.
• Bilingual and fluent in English and Spanish.
• Intermediate knowledge of MS Office Suite, to include MS Word Excel.
• Minimum of 1-2 years of transportation/dispatch industry experience.
• Strong attention to detail.
• Excellent interpersonal skills and a high drive to provide superior customer service.
• Highly motivated and ability to take initiative without being directed.
• Ability to use sound judgement in making good decisions on behalf of the business.
• Proficiency in troubleshooting and problem-solving.
• Ability to work independently and in a team environment.

Equal Employment

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

 

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.

QUALIFICATIONS:

• High School Diploma/GED preferred with a minimum of 3+ years of administrative office management experience, or equivalent combination of experience and/or education.
• Bilingual and fluent in English and Spanish.
• Intermediate knowledge of MS Office Suite, to include MS Word Excel.
• Minimum of 1-2 years of transportation/dispatch industry experience.
• Strong attention to detail.
• Excellent interpersonal skills and a high drive to provide superior customer service.
• Highly motivated and ability to take initiative without being directed.
• Ability to use sound judgement in making good decisions on behalf of the business.
• Proficiency in troubleshooting and problem-solving.
• Ability to work independently and in a team environment.

 

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

PHYSICAL DEMANDS:

This is largely a sedentary role. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

 

EQUAL EMPLOYMENT:

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

 

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.