Payroll Specialist

Mission

The Payroll & HR Admin Specialist is responsible for supporting the delivery of payroll and Time & Attendance services, ensuring accuracy, compliance, and efficiency across processes. This role contributes to maintaining high-quality payroll operations, data integrity, and alignment with global, regional, and local standards, supporting overall business performance.

The ideal candidate has:

Education

Bachelor’s degree in accounting, Human Resources, Business Administration, or a related field.

Experience

1. Minimum of 5 years of experience in payroll roles.
2. In payroll processes and Time & Attendance systems. HR administrative operations are a plus.
3. Understanding labor laws, payroll compliance, and accounting principles related to compensation and benefits.
4. Proficiency in Microsoft Office Tools, especially Microsoft Excel at advanced level.
5. Working with HR systems such as SuccessFactors and service management platforms (e.g., ServiceNow).
6. Knowledge of data analytics and agile methodologies.
7. Payroll implementation, HR process digitalization and/or automation initiatives is an advantage.
8. Ability to manage projects and coordinate with multiple stakeholders.
9. Advanced in Excel
10. ERP preferred
11. Implementation phase: support and localization are a Plus.
12. Responsible for Pay roll at different countries in LATAM.

Language Requirements:

Fluency in English and Spanish (spoken and written) is mandatory.

Portuguese proficiency is highly preferred

Your responsibilities will be:

• Support the implementation, development and maintenance of standardized, efficient, and compliant payroll and HR administration processes.
• Coordinate with external providers (e.g., Payroll, Time & Attendance, tax, social security, pension, and relocation vendors) to ensure accurate and timely delivery service.
• Ensure compliance with legal and regulatory reporting requirements related to Payroll and HR administration.
• Maintain high data quality standards across processes and systems, ensuring alignment with global and local procedures.
• Manage regional and local HR systems (e.g., Time & Attendance, payroll systems), including participation in system implementations, upgrades, and changes.
• Support and execute projects within payroll and HR administration, including development of training materials and processing documentation.
• Monitor payroll and Time & Attendance processes to ensure accuracy, compliance, and adherence to service levels.
• Provide support to employees and managers by resolving payroll and HR administration inquiries.
• Act as a backup to Payroll & HR Administrator roles as required.
• Identify opportunities to improve efficiency through process optimization, digitalization, and adoption of agile ways of working.
• Promote data-driven and standardized Payroll and HR practices aligned with organizational guidelines.
• Contribute to the continuous improvement of the HR operating model and related processes within the region.
• Collaborate with HR teams across local, regional, and global levels to ensure alignment and consistency (OneHR approach).

Soft Skills

• Strong communicator
• Builds and maintains effective relationships with internal and external stakeholders.
• Demonstrates a strong sense of ownership and accountability.
• Proactive and solution-oriented
• Ability to identify risk situations and capacity to escalate them appropriately.
• High attention to detail and ability to handle sensitive and confidential information with integrity.
• Organized and capable of managing multiple tasks, with the ability to assign priorities independently.
• Continuous improvement mindset, with focus on innovation, efficiency, and service quality.
• Customer-service oriented, ensuring a positive experience for employees and stakeholders.
• Adaptable and comfortable working in a dynamic, multi-country environment.