Technical Service Specialist
Job Description
Technical Service Specialist
Axalta is seeking a Field Technical Representative to join our team in Portugal. The primary purpose of this role is to provide technical support to our Advanced Polymer Coatings (APC) customers.
The position is ideally based in the Greater Lisbon area, where most of our key customers are located. However, the role will require occasional travel (approximately 10–15%).
This position reports to the Service Leader Iberia, who is based in Spain.
Main Responsibilities
- Provide onsite technical support to existing & new customers.
- Manage line trials to develop new business.
- Carry out local colour or application adjustment for urgent needs.
- Co-ordinate regional colour updates between colour departments.
- Work with Area Sales Managers to provide solution based selling opportunities.
- Conduct plant and process auditing and producing subsequent reports for guidance on areas of concern and improvement.
- Investigate and solve quality problems.
- Build relationships with key plastics accounts and trust in Axalta service level.
- Acting as a member of EMEA technical team to grow own knowledge and competencies about Axalta plastic coating products and application processes.
Technical & Professional Knowledge:
- Knowledge of both solvent and waterborne paint technology
- Knowledge of application, products and technologies
- Knowledge of matching/shading colour and effect differences
- Excellent time management and self-organization ability
- Good communication skills
- Good level of IT users skills; Create presentations/analysis and present in front of internal/external audience
- Fluency in Portuguese; proficiency in Spanish and/or English is highly desirable
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.
Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to [email protected].
2 - Professionals (EEO-1 Job Categories-United States of America)