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Job Description
- Drive the end-to-end development of our cloud-based communication systems integrations for AI agents.
- Define and deliver the technical designs for integrating our AI agents into a unique ecosystem of first-party and third-party chat and voice surfaces.
- Grow in an action-oriented and agile environment to accelerate development and execution in a rapidly evolving domain.
- Collaborate closely with Product Management, UX, and AI research teams to define requirements and deliver an excellent, AI-powered customer support experience.
- Apply your domain expertise in telephony, chat, or generative AI to guide product direction and navigate complex technical trade-offs.