Patient Scheduling Representative II - TGH Imaging CBS Mammo

This role supports the Scheduling department by managing faxed prescriptions for upcoming or pending radiology exams. The position focuses on reviewing, categorizing, and routing incoming faxes to ensure accurate and timely scheduling support. The role involves frequent interaction with internal teams, physician offices, and patients. 

Essential Functions:

• Review incoming faxes received through the imaging fax server
• Categorize Faxes by patient name, referring physician, and fax type
• Assign categorized faxes to the appropriate mailbox
• Print patient and physician communications from the imaging website
• Perform additional assigned duties as required

Education:

• High School Diploma of GED

Work Experience:

• Minimum of one (1) year experience in an office setting

Technical Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
• Ability to probelm-solve in a fast=paced environment
• Excellent telephone etiquette and customer service communication skills
• Basic organizational skills
• Attention to detail