
Hotel Sales Coordinator - Doubletree Orlando Downtown
Job Description
Core Responsibilities:
- Perform job according to standard operating procedures.
- At all times provide professional hospitality to all guests and clients.
- Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
- Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries.
- Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team.
- Assist sales team retrieving rooming list, deposits and banquet guarantees when needed.
- Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions.
- Order office supplies for sales office as directed by DOS.
- Prepare sales kits for sales team.
- Complete Sales Proposals, Contracts, BEOs and Banquet Checks.
- Make copies of room contacts, group resumes and rooming lists, BEO's, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments.
- Maintain office filing system.
- Assist sales and catering associates as needed.
- May perform additional duties as required.