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Call Center Associate
West Reading, Pennsylvania, United StatesPosted 1 weeks ago
Full-timeonsite
No longer available
Job Description
Job Summary
Qualifications
*Work Schedule: Full-time, Four 10-hr shifts (8am-6:30pm), every other weekend and a holiday rotation included
The Call Center Associate:
- Serves as a member of the Nutrition Services Department.
- Obtains patient meal selections.
- Provide customer service and guidance for patients in selecting high-quality and nourishing meals.
- Visits the patients on the nursing units to assist patients in selecting meals.
- Responsible for ensuring the stocking and food safety compliance of the patient care pantries.
#READ
Qualifications
Education Requirements
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
- Completes and maintains all competencies and trainings as required for role.
Experience
- Relevant Experience
Required Skills
- Analytical Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Good Reasoning Skills
- Multi Line Telephone Operational Skills
- Multitasking
- Organizational Skills
- Problem Solving Skills
- Service Orientation
- Strong Team Player
Benefits
- Generous time off, tuition assistance, and comprehensive benefits
- Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
- Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
WHY READING HOSPITAL?
- Generous time off, educational assistance, and comprehensive benefits
- Free parking, accessible by bus, and varying shift options that optimize work/life balance
- Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs
Education Requirements
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
- Completes and maintains all competencies and trainings as required for role.
Experience
- Relevant Experience
Required Skills
- Analytical Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Good Reasoning Skills
- Multi Line Telephone Operational Skills
- Multitasking
- Organizational Skills
- Problem Solving Skills
- Service Orientation
- Strong Team Player
Benefits
- Generous time off, tuition assistance, and comprehensive benefits
- Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
- Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
WHY READING HOSPITAL?
- Generous time off, educational assistance, and comprehensive benefits
- Free parking, accessible by bus, and varying shift options that optimize work/life balance
- Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs
*Work Schedule: Full-time, Four 10-hr shifts (8am-6:30pm), every other weekend and a holiday rotation included
The Call Center Associate:
- Serves as a member of the Nutrition Services Department.
- Obtains patient meal selections.
- Provide customer service and guidance for patients in selecting high-quality and nourishing meals.
- Visits the patients on the nursing units to assist patients in selecting meals.
- Responsible for ensuring the stocking and food safety compliance of the patient care pantries.
#READ