Back to jobsLooking to break into financial services or build a long-term corporate career?
We don’t just hire for this role. We promote from it!
What You’ll Do
If you’re ready to build a long-term career in a structured, growing organisation, we’d love to hear from you!
Job Description
Job Title:
BLT Advisor Talent PoolJob Description
NOW Hiring for roles commencing 30th March 2026
Looking to break into financial services or build a long-term corporate career?
We’re expanding our team and are seeking customer-focused professionals to support members of one of Australia’s leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact.
We don’t just hire for this role. We promote from it!
80% of our frontline leaders and many of our specialist support teams began right here. If you’re motivated and career-driven, this could be the role for you!
Why Join Us?
Paid, structured training with continued development and support
Monday to Friday roster between 8:00am–8:00pm — no weekend work!
$28.12 per hour + 12% superannuation + performance incentives
Vibrant Ballarat Office with free parking
Exposure to compliance, privacy and regulated environments
Stable full time hours - 38 hours per week on a rotating roster
Inclusive, supportive culture with wellbeing initiatives and team engagement activities
24/7 Access to our employee wellbeing app
What You’ll Do
You’ll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes:
Assisting with online access, contributions and account updates
Supporting pension enquiries, withdrawals and investment options
Navigating multiple internal systems to resolve enquiries efficiently
Ensuring privacy, compliance and security standards are met
Providing clear, accurate and compliant information
This is a high-volume inbound environment where attention to detail, empathy and efficiency are key.
What We’re Looking For
Clear and confident communication skills
Ability to multitask across systems while managing conversations
Resilience when handling complex or sensitive enquiries
A strong work ethic and commitment to personal accountability
A team-oriented approach with a genuine focus on customer outcomes
Who This Suits
Early career professionals wanting exposure to the corporate world
Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we'll do the rest
Individuals looking for stability and structured development
Candidates motivated by growth, not just a short-term role
If you’re ready to build a long-term career in a structured, growing organisation, we’d love to hear from you!
Apply now and start your 2026 with purpose at Concentrix!
Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required.
Location:
AUS Ballarat - Mt Helen CampusLanguage Requirements:
Time Type:
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