Service Sales Specialist

Location:

Petaling Jaya, Selangor,Malaysia

Job ID:

R0130400

Date Posted:

2026-05-26

Company Name:

HITACHI ENERGY MALAYSIA SDN. BHD.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity:

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative ser vice solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base, and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings. We are seeking for a Service Sales Specialist to lead sales and marketing initiatives, engaging with both new and existing customers to understand their needs and deliver tailored solutions for the High Voltage/Medium Voltage space. This role involves developing and executing marketing strategies, managing brand performance and profitability, and ensuring excellent customer support across product inquiries, pricing, and service resolution.

How you’ll make an impact:

• You will formulate and implement sale strategy to capture and increase market share and growth, identify potential and new business opportunities covering all channel and industry segment, to achieve sales target and KPI identify customer needs, analyze and prepare calculations.

• You will prepare Offer/quotation/proposal in line with company financial and contractual terms and conditions for submission to customer, to meet and achieve yearly sales, order volume and all financials' targets set by the business.

• You will achieve sales volume and product mix target for local product group by setting appropriate price and margin for individual sales opportunities, responsible for preparing/maintaining of financial KPIs forecast (sales, revenue, EBITA etc.) for management review on a monthly basis. You will develop contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.

• You will be identifying, discussing, reviewing and negotiating the contract baseline and other documents to ensure compliance with respect to maximizing the financial and operational performance, documenting any changes/amendments that happen during contract execution, assessing and monitoring the success/deviations of contracts to identify and required changes.

• You will be ensuring timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client’s own representatives, providing support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• You hold a bachelor’s degree in electrical or Electronics Engineering.

• Minimum 5 years of direct experience in the required field and industry is preferred. 

• You have proven track record in sales and marketing in the electrical systems industry and utility (specifically for HV/MV solutions or products).

• You have in-depth knowledge of electrical systems and components (HV and MV), able to understand interpret technical specifications and drawing (Single Line Diagram), CAD and strong negotiation and closing skills, able to develop and maintain relationship with key clients and stakeholders and experience in managing multi-projects simultaneously.

• Ready to travel for business trip locally.

• Proficiency in business level in verbal and written English.

More about us:
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.
For this role, depending on grade and experience, we offer the following employee benefits subject to the respective plan rules:

• Employer-sponsored medical plan (inc. dental care)

• Employer provident fund (EPF) – employer and employee.

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance 

• Hospitalization Insurance.

• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)

Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.