Account Operations Manager

The Account Operations Manager (AOM) is focused on serving a set of customers through a supporting stakeholder management model to capture customer operational needs and collaborates directly with the NI Sales team to increase their efficiency by orchestrating operational activities and efforts to meet the customer's objectives. The AOM oversees designing and implementing solutions to overcome obstacles, enabling channels and spaces to teach the customer how to take advantage of NI tools and resources to self-serve and manage external and internal escalations.