Engagement Director, Medical Communications (Client Services)

The Engagement Director plays a pivotal role in supporting client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. Engagement Directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives.

The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy, with attention to detail and flawless execution. 

What You'll Do 

• Lead development and execution of medical and scientific communication initiatives
• Partner closely with clients to understand business needs and identify strategic opportunities
• Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy
• Ensure all work meets regulatory requirements and high standards of scientific accuracy
• Collaborate on planning, presentations, and workshops to support brand and medical objectives

Requirements: 

• 8+ years’ experience in medical communications or healthcare communications/marketing
• Prior experience within a medical communications agency
• Strong understanding of US pharma/healthcare regulations
• Proven ability to manage complex projects and client relationships
• Excellent written, verbal, and presentation skills

Desired: 

• Experience leading cross-functional scientific communication teams
• Familiarity with medical strategy and competitive landscapes
• Ability to identify and apply innovative or digital approaches in medical communications
• Experience supporting conferences or onsite client meetings
• Comfort integrating AI tools into workflows

This posting is for a newly created role at Klick.

The base salary range for this position is between CAD $125,000 - $140,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

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Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.