Job Description
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the Team
UKG’s Strategic Solutions team partners with Sales Leadership to shape and win the company’s most complex, visible, and high-impact opportunities. We operate at the intersection of business strategy, industry expertise, and solution innovation—bringing together Sales, Presales, Product, Services, and Marketing to deliver outcomes that drive meaningful workforce transformation for our customers.
As trusted advisors to both our customers and internal stakeholders, we play a critical role in positioning UKG not just as a technology provider, but as a long-term strategic partner focused on value realization and business impact. In addition to supporting strategic pursuits, the team also serves as a Center of Excellence for Presales, helping scale best practices, sharpen standards, and elevate the overall impact of the broader organization.
About the Role
As a Strategic Solution Executive, you will serve as the senior solution authority for UKG’s most strategic sales pursuits. You will partner closely with frontline Sales Leadership and Account Executives to define opportunity strategy, orchestrate presales execution, and lead customer engagements at the executive level.
This role goes beyond traditional presales support. You will own the solution strategy for complex enterprise deals, ensuring UKG’s offerings are aligned to customer business priorities, differentiated in the market, and positioned to deliver measurable value. You will also play a key role in advancing presales excellence through coaching, influence, and thought leadership across the organization.
A key part of this role is partnering with Product to shape new plays, influence roadmap positioning, and bring back customer feedback from strategic pursuits so the business can sharpen its strategy and market approach. You will also help scale learnings, repeatable practices, and proven methodologies across the Presales organization through the team’s Center of Excellence function.
Key Responsibilities
Strategic Sales Leadership & Opportunity Ownership
• Partner with frontline Sales Leadership to identify, prioritize, and advance UKG’s highest-value strategic opportunities.
• Own pursuit strategy for complex, multi-stakeholder enterprise deals, aligning solution approach, messaging, and execution.
• Orchestrate presales resources across priority opportunities to ensure consistent, high-quality execution throughout the sales cycle.
• Act as a strategic advisor to Account Executives, influencing deal strategy, positioning, and customer engagement plans.
Solution Strategy & Value Realization
• Lead the development of tailored, value-based solution narratives aligned to customer business objectives and industry challenges.
• Ensure solution presentations, demonstrations, and proposals are compelling, differentiated, and outcome driven.
• Bring deep expertise in UKG’s product portfolio, industry trends, and competitive landscape to shape solution design and positioning.
• Guide teams in articulating business impact, ROI, and long-term value realization.
Product Partnership & Market Feedback
• Partner closely with Product to inform new plays, strengthen roadmap positioning, and align solution messaging to market needs.
• Capture and synthesize customer feedback, competitive insights, and field observations from strategic pursuits.
• Translate customer and market input into actionable insights that help shape product strategy and presales positioning.
• Serve as a critical voice connecting the field, presales, and product teams to improve market readiness and solution relevance.
Executive & Customer Engagement
• Engage directly with senior customer stakeholders, including C-suite and executive sponsors, to understand strategic priorities and challenges.
• Facilitate executive briefings, discovery sessions, and solution workshops that position UKG as a trusted advisor and strategic partner.
• Build credibility and influence through thoughtful insight, consultative dialogue, and executive-level storytelling.
Cross-Functional Leadership
• Collaborate closely with Sales, Product, Services, and Marketing to deliver a cohesive and differentiated customer experience.
• Provide structured feedback to internal teams based on field insights, customer needs, and competitive dynamics.
• Influence without authority in a matrixed environment to drive alignment and execution.
Coaching, Enablement & Center of Excellence Leadership
• Mentor and coach presales team members on discovery, storytelling, executive presence, and value-based selling.
• Support onboarding and ongoing development of presales talent by sharing best practices and elevating standards of excellence.
• Help scale winning approaches, reusable assets, and strategic learnings across Presales through the team’s Center of Excellence function.
• Serve as a role model for strategic thinking, customer engagement, and solution leadership.
About You
You are a strategic, customer-centric leader with deep experience in enterprise presales and solution consulting. You thrive in complex sales environments, are comfortable engaging with senior executives, and are energized by shaping outcomes at both the customer and organizational level. You bring a strong point of view, a collaborative mindset, and the ability to connect customer needs to broader business strategy.
Basic Qualifications
• 10+ years of experience in presales, solution consulting, or enterprise software sales.
• Proven success leading complex, high-value, multi-stakeholder sales pursuits.
• Strong understanding of enterprise SaaS sales cycles and value-based selling.
• Deep knowledge of UKG’s product portfolio, relevant industry trends, and competitive landscape.
• Demonstrated ability to engage, influence, and advise senior executive stakeholders.
• Exceptional communication, storytelling, and presentation skills.
• Ability to operate effectively in a fast-paced, matrixed environment and influence without formal authority.
• Willingness to travel up to 50%.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $163,900 to $235,550. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits