Job Description
The Frozen Supervisor is responsible for leading the daily operations of the frozen department, ensuring product quality, strong in-stock conditions, and an organized, customer-ready environment. This role drives sales performance, controls shrink, and leads the frozen team to execute company standards efficiently and safely.
Key ResponsibilitiesDepartment Operations
- Oversee receiving, stocking, rotation, and inventory control of frozen products
- Ensure proper handling, storage, and temperature integrity of all items
- Maintain consistent in-stock conditions and reduce out-of-stocks
- Manage backroom freezer organization and product flow
Customer Service & Sales
- Provide excellent customer service and assist with product inquiries
- Maintain fully stocked, faced, and visually appealing freezer cases
- Execute promotional displays, pricing, and signage accurately
- Support sales growth through strong execution and availability
Team Leadership & Development
- Lead, train, and supervise frozen department employees
- Assign daily tasks and monitor productivity and completion
- Provide coaching, feedback, and performance support
- Foster a positive, accountable, and team-oriented environment
Merchandising & Standards
- Ensure proper rotation (FIFO) and removal of damaged or expired items
- Maintain clean, organized freezer cases and aisles
- Execute planograms, seasonal resets, and display standards
Food Safety & Compliance
- Monitor freezer temperatures and ensure food safety compliance
- Report equipment issues and safety concerns promptly
- Enforce company policies, procedures, and safety standards
Operational & Financial Support
- Assist with inventory counts, shrink control, and ordering accuracy
- Track department performance including sales and labor efficiency
- Support labor planning to meet productivity goals
- Previous grocery or frozen department experience preferred
- Strong leadership, organization, and communication skills
- Ability to work in cold environments and fast-paced settings
- Basic math and computer skills
- Flexible schedule including early mornings, nights, weekends, and holidays
- Inventory Control & Product Rotation
- Attention to Detail
- Leadership & Team Development
- Time Management
- Operational Execution
- Customer Focus
- Frozen/refrigerated environment with extended cold exposure
- Frequent lifting, bending, and stocking (40–60 lbs)
- Fast-paced, physically demanding retail setting
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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