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Patient Service Representative
Dallas, TX, USPosted Yesterday
hybrid
Job Description
Touchstone Medical Imaging is seeking a full-time Patient Service Representative, customer service-oriented professional for our medical front office position at our BDI Advanced facility in Dallas, TX.
Monday-Friday 7am-3:30pm and rotating Saturday's 7:30am-4pm.
The Patient Service Representative will assist patients with check in, check out, insurance verification, and appointment scheduling.
Duties & Responsibilities:
Schedule Patients for Diagnostic Exams and Procedures
Assist with Authorization and Verifications
Checking In / Out Patients
Answering Multiple Phone Lines
Provide Accurate and Complete Information to Billing Office
Insurance Verification
Ensure Accuracy of Patient Data Entered into the System
Process Requests and Filing of Patient Records
Requirements:
1-4 Years Experience in Medical Office Setting or Hospital is highly preferred
Experience with Insurance Authorizations and Verification
Ability to Handle Heavy Patient Volume
Strong Customer Service, Communication and Computer Skills
Ability to Multi-Task
Bilingual (English/Spanish) preferred
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