Senior Sales Director

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Senior Sales Director is responsible for leading and scaling a high performing sales organization that manages complex, strategic relationships with Fortune 500 customers. This role drives revenue growth, customer retention, and account expansion through strong leadership, disciplined execution, and executive level customer engagement.
The position requires deep experience in enterprise sales, long-cycle deal management, and cross functional collaboration within highly matrixed organizations.

Job Description

Key Responsibilities

Sales Leadership & Team Management

• Lead, coach, and develop teams of Enterprise Sellers and Account Executives, supporting Fortune 500 customers

• Establish clear performance expectations, sales methodologies, and accountability across the organization

• Drive consistent execution of account planning, pipeline management, forecasting, and deal governance

Enterprise Account Strategy

• Own overall strategy and commercial outcomes for a portfolio of Fortune 500 enterprise accounts

• Ensure account plans align to customer business objectives, technology roadmaps, and executive priorities

• Identify growth opportunities through new logo acquisition and expansion, cross-sell, and upsell within existing enterprise relationships

• Guide teams through complex negotiations, renewals, and multi-year enterprise agreements

Executive & Customer Engagement

• Serve as executive sponsor for key strategic accounts

• Build and maintain trusted advisor relationships with C-suite and senior IT/business leaders

• Lead resolution of critical escalations, ensuring customer satisfaction and long-term partnership health

• Represent the company as a credible executive voice in customer briefings, QBRs, and strategic reviews

Cross-Functional Collaboration

• Partner closely with Product, Engineering, Operations, Customer Success, Finance, and Legal teams

• Align internal resources to deliver integrated enterprise solutions and high-quality customer outcomes

• Influence roadmap, service models, and go‑to‑market initiatives based on customer needs

Business Performance & Governance

• Deliver against revenue, retention, and growth targets

• Maintain strong forecast accuracy and executive-level visibility into sales performance

• Ensure compliance with corporate policies, pricing governance, and contracting standards

Qualifications & Experience

Required:

• 12+ years of progressive experience in B2B or enterprise sales, with leadership responsibility

• Proven success managing Fortune 500 or large enterprise accounts

• Experience leading senior sales professionals and managing large, complex pipelines

• Strong executive communication, negotiation, and stakeholder management skills

• Demonstrated ability to operate within complex, matrixed organizations

Preferred:

• Experience in technology, telecommunications, managed services, cloud, or cybersecurity environments

• MBA or advanced business degree

• Experience managing multi‑geography or global enterprise accounts

Key Competencies

• Enterprise Sales Strategy

• Executive Presence & Influence

• People Leadership & Talent Development

• Complex Deal Management

• Financial & Forecast Discipline

• Customer Experience Leadership

• Cross‑Functional Execution

Success Measures

• Revenue growth and quota attainment across enterprise portfolio

• Retention and expansion rates within accounts

• Forecast accuracy and pipeline health

• Customer satisfaction and executive relationship strength

• Team engagement, retention, and leadership readiness

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), People Leadership, Sales

Compensation

National Pay Range: $153,901.18 USD-$343,529.41 USD Illinois Pay Range: $163,520.00 USD - $302,305.88 USD Colorado Pay Range: $173,138.82 USD - $316,047.06 USD Hawaii Pay Range: $201,995.29 USD - $288,564.71 USD Washington DC Pay Range: $221,232.94 USD - $316,047.06 USD Maryland Pay Range: $182,757.65 USD - $316,047.06 USD Minnesota Pay Range: $173,138.82 USD - $288,564.71 USD New York Pay Range: $182,757.65 USD - $343,529.41 USD Washington Pay Range: $173,138.82 USD - $329,788.24 USD New Jersey Pay Range: $192,376.47 USD - $329,788.24 USD Vermont Pay Range: $182,757.65 USD - $274,823.53 USD Massachusetts Pay Range: $192,376.47 USD - $329,788.24 USD California Pay Range: $173,138.82 USD - $309,176.47

Targeted Commission: $85,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.