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Job Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org . VPU Context: The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9 v=VTFGffa1Y7w Unit Context: The ITSFI Lean-Agile Coach is the Finance Portfolio’s internal Lean-Agile coach. The role is embedded full-time within ITSFI as the portfolio’s resident SPC-level practitioner. The coach partners with the ITSFI Director, the Value Management Office (VMO), ART roles, and Agile Teams to embed SAFe values, principles, and practices. The role progressively assumes responsibilities currently held by external Lean-Agile coaches. The coach also serves as one of ITSFI’s liaisons to the ITS Transformation Team (ITSTM) and the broader ITS Lean Agile Center of Excellence (LACE) community. ITS Finance accelerates information and technology as a force multiplier supporting WBG core finance and risk while enabling increased financial operations agility through a range of robust, flexible financing instruments and facilities for WBG private and public sector clients. We collaborate closely with our business partners to be a leading developmental financial institution that continues to deepen and sustain developmental impact. ITSFI’s portfolio is comprised of Treasury, Risk, Accounting and Financial Operations, and Developmental Finance. Under the ITSFI Director, the portfolio is operationalizing SAFe Lean Portfolio Management. Duties and Responsibilities: A. Portfolio Leadership and Value Management Office (VMO) Coaching and Advisory • Coach the ITSFI Director and Management Team on Lean-Agile leadership and decision rights. • Coach the VMO on Lean Portfolio Management — Strategic Themes (OKR/SMART), Vision, Roadmap, Epic prioritization, and Portfolio Stakeholder engagement. • Support participatory budgeting, Lean Governance, and flow-based funding decisions. • Provide independent perspective on transformation risks and trade-offs. B. SPC-Level Coaching of ART Roles • Primary SPC-level coach for RTEs, STEs, Solution/Product Managers, POs, Scrum Masters, and Architects. • Coach PI Planning preparation, facilitation, and ART events (Sync, Demo, Inspect Adapt). • Train RTEs to Coach Agile Teams on iteration or flow-based execution — Scrum, Kanban, or time-bound delivery. • Support new ART launches per the Finance Portfolio ART Launch Roadmap. C. Solution Train, ART, and Team Sustainment, Flow, and Measurement • Support teams in effectively using enterprise delivery tools (e.g., Azure DevOps, and other Agile Project Management (APM) tools when applicable) to manage work, improve visibility, and track progress. • Coach interpretation of flow metrics as learning signals, not performance scorecards at all SAFe Kanban Levels. • Coach Inverse Conway moves where value-stream and team alignment is weak (through continued Value Stream Mapping workshops). • Drive maintenance and continuous updates to Agile Team Charters, Solution Train/ART Canvases to reflect current Finance Portfolio realities. • Facilitate retrospectives, learning sessions, and improvement workshops that help teams evolve their practices. D. Stakeholder Engagement Communication • Serve as one of ITSFI’s liaisons to the Transformation Office (ITSTM) and the broader ITS Lean Agile Center of Excellence (LACE) community and Communities of Practice (CoPs.) • Help translate Agile frameworks and delivery practices into clear, mission-oriented narratives that resonate with business partners. • Support teams and business partners in understanding how Agile adoption strengthens the institution’s ability to deliver outcomes in support of the WBG mission. • Foster open dialogue with stakeholders to address questions, align expectations, and reinforce shared ownership of Agile ways of working outcomes. Duty location will be in Chennai, India.
