Job Description
Claims Examiner Intermediate
In the Role
Evaluate claims against eligibility requirements, provisions and applicable processes
Enter and maintain accurate data in claims processing systems, including written correspondence
Research and gather additional information to support claim decisions
Perform benefit calculations and conduct claim investigations
Communicate with internal and external customers via phone and written correspondence
Maintain positive customer relationships through professional and empathetic interactions
Participate in departmental meetings, training activities, and continuous improvement initiatives
Support occasional special projects and other duties as assigned
Requirements
High School diploma or equivalent required
Minimum 2+ year of general work experience
Strong analytical and problem-solving skills with attention to detail
Ability to evaluate claims against eligibility requirements and interpret policy language
Effective verbal and written communication skills
Basic math skills and proficiency in a PC environment, including Microsoft Office
Ability to build and maintain positive customer relationships
6 months or more of auto claims or auto insurance experience preferred
Who We Are
OneMain Financial (NYSE: OMF) is a leader in providing responsible credit access to nonprime customers, committed to improving the financial well-being of hardworking Americans. Since 1912, we’ve helped people access funds to meet today’s needs while reaching tomorrow’s goals. Our expanding suite of personal loans, credit cards, and financial products empowers customers to borrow responsibly and achieve a brighter financial future.
Our team thrives on digital innovation, customer-first energy, and flexible work arrangements that support growth—for both employees and the company. We are committed to an inclusive culture, career development, and making a positive impact in our communities. At OneMain, helping people get to a better place has made us a better company for over a century—there’s never been a better time to join us.
Why Join Us?
Because our team at their best means OneMain at our best, we offer a comprehensive benefits package designed to prioritize health, career growth, and well-being, including:
Health and wellbeing options for employees and dependents
Up to 4% 401(k) match
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement and continuing education support
Bonus eligibility
Paid time off and volunteer time
And more
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.