In-Room Dining Manager
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.About The Role
Four Seasons Hotel and Private Residences New Orleans is seeking candidates to join our dynamic In-Room Dining team as our In-Room Dining Manager. As the In-Room Dining Manager, you will plan, organize and lead the In-Room Dining team to deliver a seamless and elevated guest experience. You will collaborate closely with cross-functional teams to deliver a thoughtfully curated experience for our guests.
What You Will Do
Select, train, evaluate, and lead In-Room Dining employees and supervisors, fostering a high-performance team that upholds cultural and service standards. Oversee daily operations and operational planning for the outlet.
Maintain a visible presence within the operation, recognize team performance, foster positive guest relations, and effectively address guest, client, and group concerns, complaints, or special requests.
Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory and cash controls.
What You Bring
3 to 4 years' experience working in Food & Beverage Management, Room Services and Hotel experience preferred
Strong interpersonal and communication skills
Strong Detailed-oriented and organizational skills
TIPS and ServSafe certifications required
Work authorization in the United States required
What To Expect
Work a flexible schedule including mornings, nights, weekends, holidays and special events.
Lead a team in a fast-paced environment to deliver detail-oriented, high-quality experiences
Cross-departmental collaboration and communication to deliver an elevated guest experience.
What We Offer
Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
401k participation with a company matching program
Discounted Accommodations at Four Seasons Worldwide after 6 Months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking near the hotel
And much more!
Learn more about Four Seasons:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf