Job Overview

Clinical Skills

• Deliver patient care under supervision and in collaboration with the healthcare team.

• Measure and record vital signs in accordance with departmental policy and patient age; recognize and report abnormal findings appropriately.

• Support clinic workflow by assisting with:

  • Patient intake and rooming

  • Clinical procedures

  • Scheduling new and follow-up appointments

  • Coordinating patient flow and discharge

• Prepare patients for examinations, treatments, and procedures.

• Identify and report signs or symptoms of abuse or neglect in accordance with policy.

• Recognize emergencies and respond appropriately following organizational protocols.

• Perform non-complex clinical procedures (e.g., simple dressing changes) within scope of practice and documented competency.

• Ensure patient comfort with consideration for age, condition, and special needs.

• Prepare, inspect, clean, and disinfect clinical equipment in accordance with hospital standards.

• Administer prescribed medications and vaccinations per physician orders and departmental guidelines.

• Collect, prepare, and secure specimens for point-of-care testing or transport; perform testing per laboratory guidelines.

• Maintain medication inventory, including:

  • Proper storage and labeling

  • Safe handling of multi-dose vials

  • Disposal of expired medications

  • Monitoring of refrigeration/freezer logs for compliance

Documentation

• Accurately document all clinical tasks, procedures, and test results in the patient’s medical record in accordance with established guidelines.

• Complete required documentation, including quality control records for waived testing.

• Maintain the confidentiality and security of patient health information at all times.

• Utilize the Electronic Medical Record (EMR) system to:

  • Access laboratory and radiology results

  • Update patient demographic information

  • Retrieve medical records

  • Schedule follow-up appointments

• Prepare and submit safety reports when required or directed by leadership.

Professionalism & Communication

• Communicate effectively with the clinic manager regarding operations, issues, and resource needs.

• Maintain professionalism and strict patient confidentiality at all times.

Safety & Infection Control

• Support compliance with safety, environmental, infection control, and regulatory standards.

• Implement standard and transmission-based precautions as required.

• Promote and maintain patient safety throughout clinic visits.

• Ensure a clean, organized, and safe work environment.

• Report safety hazards, incidents, or policy violations promptly.

• Participate in quality improvement initiatives, including:

  • QAPI (Quality Assurance and Performance Improvement) activities

  • Environment of Care (EOC) rounds

Clerical Support

• Assist with clinic preparation by gathering relevant patient documentation for provider review.

• Operate office equipment, including computers, printers, scanners, and fax machines.

• Scan and upload external documentation into the EMR accurately.

• Obtain medical records from outside facilities as requested.

• Answer and route telephone calls in a timely and professional manner.

Licenses & Certifications

• Current Licensed Practical Nurse (LPN) license in the state of Louisiana

• Current Basic Life Support (BLS) Healthcare Provider Certification from the American Heart Association