
Learner Engagement Advisor
Job Description
Learner Engagement Advisor
Application Deadline: 26 May 2026
Department: Central Apprenticeships
Employment Type: Permanent - Full Time
Location: Sandwell College
Compensation: £28,278 - £32,783 / year
Description
Key Responsibilities
- Recruit and enrol learners onto apprenticeship and employability programmes
- Promote training opportunities through employer, community and outreach activity
- Match learners to vacancies, apprenticeships and progression opportunities
- Build relationships with employers and partners to support learner outcomes
- Advertise vacancies and maintain accurate learner records and KPI reports
- Support recruitment events, engagement activities and compliance processes
Skills, Knowledge and Expertise
- A Level 3 qualification in Customer Service, Business Administration or a related subject
- Level 2 English and Maths
- Experience in a customer-facing, advisory or learner engagement role
- Experience in recruitment, onboarding, employability or engagement activities
- Excellent communication and interpersonal skills with the ability to build rapport quickly
- Strong organisational and time-management skills with the ability to meet targets in a fast-paced environment
Benefits
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.