
Junior Back Office Agent
Job Description
Support the sales team in contract implementation
Maintain and update databases (work orders, assets, contracts, warranties, forms)
Input, verify, and clean data (statuses, field issues, inventory)
Archive and manage internal documentation (physical and digital)
Prepare operational documents and reports
Perform periodic data cleaning and validation
Support field technicians with data entry, issue tracking, and status updates
Track equipment locations (installations, relocations, deinstallations)
Ensure data consistency across systems
Communicate with clients or their representatives to clarify work details and interventions
Send requested documents to clients
Effective collaboration with internal departments to ensure proper information flow and operations