IT Sr Systems Engineer - IT Network Services

Job Summary

The IT SR Systems Engineer provides hands-on technical leadership for enterprise infrastructure and software systems.
This role serves as a resource to staff, leads deployments and disaster recovery efforts, and ensures secure, reliable,
and high-performing server, network, and database environments aligned with organizational standards.

Key Responsibilities
Maintains a high standard of professionalism and customer service, consistently representing the organization’s Service Excellence Standards and Core Values when interacting with patients, visitors, physicians, and colleagues.

Serves as an intermediate-level resource to support staff by providing technical direction, overseeing task execution, and ensuring high-quality service delivery.

Performs cross-functional collaboration to analyze software and workflow needs, aligning technical solutions with operational goals.

Oversees software distribution systems, ensuring secure, scalable, and efficient enterprise-wide deployment.

Leads evaluation, testing, and coordinated deployment of software updates, patches, and service packs to minimize downtime.

Manages software licensing and inventory compliance, ensuring proactive renewal and usage oversight.

Performs advanced Network and Server Administration (Windows Server, VMware, Unix/Linux, Citrix), including capacity planning, performance optimization, and infrastructure forecasting.

Provides Database Administration, including performance monitoring, integrity validation, and point-in-time recovery testing using SQL diagnostic tools .

Participates in Disaster Recovery planning, testing, and documentation to ensure business continuity and audit readiness.

Ensures compliance with change control, security, and risk management policies; contributes to the development of security standards and procedures.

Leads server application installations and standard build development.

Participates in on-call rotation.

Other duties may be assigned, dependent upon business need.

Education:

Minimum of a bachelor’s degree in Information Management, Computer Science, Business Administration, or a related field from an accredited school.

Degree equivalency: Four (4) years of directly related experience may be considered in lieu of the degree.

Experience:

A minimum of four (4) years of experience is required as follows:
Advanced experience administering complex virtual server environments, including Windows Server, Linux, SQL, Citrix, and web server technologies.
Proven expertise in enterprise backup, recovery, and disaster recovery planning and execution.
Hands-on experience configuring and supporting Storage Area Network (SAN) infrastructure.
Advanced knowledge of Microsoft patch management, vulnerability remediation, and update deployment processes.
Demonstrated experience implementing and maintaining server security best practices, including endpoint detection and response (EDR) solutions such as CrowdStrike.
Experience managing and optimizing Linux systems and container-based applications in production environments.
Practical experience designing and supporting cloud-based infrastructure, including Microsoft Azure.

Education/Experience: A combination of eight (8) years of education and experience may be considered.