TJJD - Dorm Supervisor II - Senior Team Leader – Crisis Stabilization Unit (CSU) / Mental Health Treatment Program (MHTP) / Behavior Stabilization Unit (BSU) - (BWD)

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc.  Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

TJJD provides residential treatment to youth committed to TJJD and assigned to a state-operated high-security juvenile correctional facility.  Youth are assigned to the Crisis Stabilization Unit (CSU) upon a determination of mental health concerns accompanied with aggressive, self-harm, and/or suicidal behaviors.

Performs highly advanced (senior-level) work supervising the CSU/MHTP/BSU youth development coaches (coaches); oversees the direct care operations for the CSU, MHTP (Mental Health Treatment Program), and BSU (Behavior Stabilization Unit) dorms at the Giddings and Ron Jackson campuses; and the direct care staff and a regular team leader for those programs/dorms. Work involves establishing and maintaining a positive culture; implementing the Texas Model of trauma-informed corrections; and leading and developing the team.

Performance of duties involves:

· collaborating with the superintendent, assistant superintendent, and the CSU/MHTP/BSU leadership team to understand and promote the vision and direction of the department;

· establishing and maintaining a positive dorm culture built on teamwork, coaching, and caring for youth;

· ensuring development of coaches and dorm culture in Texas Model concepts;

· maintaining presence on the dorm;

· active coaching for coaches on appropriate Texas Model engagement, activities, and interventions;

· providing oversight, coaching, and observing all shifts;

· ensuring facilitation of youth nurture groups and activities;

· ensuring daily schedule and activities are followed, including nurture groups;

· ensuring weekly dorm leadership meeting occurs involving case manager, senior coaches and the Nurse Program Manager, when available;

· providing technical assistance, training and direction to coaches;

· ensuring compliance with laws, rules, regulations, policies, procedures, and standards relating to dorm safety, youth movement, on-the-job training, and related operations and programs;

· planning, prioritizing, and scheduling dorm activities;

· ensuring youth service team meetings occur per policy;

· analyzing and using data to make and support decisions and make recommendations to improve programs and operations as well as to staff and schedule the dorm properly, understand trends related to violence, use of force, staff presence, and other indicators that can provide information regarding the “health” of the dorm and its culture;

· exhibiting and encouraging creativity in group activities used for regulation practice, life skills, and recreation, properly using agency guides and materials and sharing new ideas with leadership that may help other dorms;

· leading the team and youth to develop their own dorm identity, appropriate rituals and celebrations, and other concepts that create a sense of welcome and belonging for both staff and youth;

· representing the dorm during staff and special meetings and providing relevant information regarding the dorm’s operations and activities with the program supervisor, facility compliance officer, and facility administrators;

· acting as the dorm’s liaison with representatives of various facility programs and other community and juvenile justice agencies;

· ensuring adequate coach shift supervision and providing direct supervision of coaches and youth during periods of staff shortage or during emergencies; and

· providing support, leadership, and direction as needed during crisis at facility.

Works in close partnership with a variety of service providers and treatment program staff to ensure youth availability to all treatment programs. Serves as campus shift administrator on a rotational basis.

Works under minimal supervision, with extensive latitude to use initiative and independent judgment. May be required to work in excess of 40 hours per workweek, be on-call, and occasional travel.

ESSENTIAL DUTIES

Provides oversight, leadership, training and technical assistance to coaches in the performance of their duties; promotes ethical leadership, excellent performance, confidentiality, a positive working environment, and professional development; monitors performance of duties; provides verbal and written feedback, coaching, and mentoring, all in accordance with the Texas Model; conducts performance reviews of supervised staff; reviews and approves performance evaluations completed for coaches; initiates or takes corrective personnel actions as necessary.

Proactively promotes understanding of Texas Model goals and objectives and coaches staff on strategies to achieve treatment goals and objectives; coordinates the implementation of policy and procedural changes; collaborates with training specialists to identify training needs of dorm staff; ensures coaches complete training requirements in a timely manner; monitors processes to ensure coaches complete training requirements in a timely manner.

Monitors and evaluates measures to maintain a safe residential setting; reviews security dorm placements and ensures youth are appropriately placed in accordance with the Texas Model; ensures proper head counts are conducted and documented, serious incident reports, suicide risk screenings, and contraband searches to ensure compliance with established procedures and standards; identifies inconsistent practices and implements solutions; coordinates the transfer and transport of youth; intervenes during emergencies or altercations to prevent escapes and gain physical control of youth; and provides first aid as necessary.

Reads and reviews information found in youth records related to the youth health and safety and to the security of the facility; Monitors and evaluates measures to ensure dorm cleanliness, sanitation, and youth hygiene and compliance with safety policies and procedures; identifies inconsistent practices and implements solutions; and collaborates with maintenance specialists and risk management specialists to ensure compliance with established standards.

Participates in activities relating to the facility’s compliance with TJJD policies and procedures, Prison Rape Elimination Act (PREA) standards, TJJD Case Management Standards and collaborates with the facility’s compliance officer regarding compliance monitoring activities.

Cooperates and consults with the appropriate program supervisor and with facility administrators to ensure established objectives and goals are met; shares relevant information regarding the impact of the dorm’s operations and activities; and identifies concerns and trends, and recommends improvements to resolve problems and enhance operations or the delivery of services.

Ensures youth service team (whatever name) occur per policy and actively participates in staff and special meetings regarding facility and dorm operations and activities; prepares for such meetings; acts as dorm liaison with the facility’s compliance officer and facility administrators; and considers ideas and points of view from other staff members.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

MINIMUM QUALIFICATIONS

Bachelor’s degree. Two (2) years of full-time wage-earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling. A minimum of one year of the experience must be in a supervisory or team lead position, or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.

OR

High School diploma or equivalent. Six (6) years of full-time wage-earning experience that may be any combination of the following: (1) experience working with juveniles or adults in a residential setting, treatment, or correctional program; or (2) experience relating to primary service responsibilities including assessments, development and implementation of individual case plans, development and coordination of services, and placement recommendations, referrals of youth, and individual counseling. A minimum of one year of the experience must be in a supervisory or team lead position or in a senior-level position involving the performance of work with a high level of responsibility and limited or minimal supervision, or in a position responsible for coordinating or monitoring compliance efforts with related standards.

Required:

• Must possess a valid driver’s license.

PREFERRED QUALIFICATIONS 

· Bachelor’s degree with major course work in criminal justice, behavioral science, social science, business administration, public administration or a related field.

· Experience providing services for juveniles in a correctional program or other program, particularly for youth with complicated mental health issues, typically accompanied by self-harm, aggressive, and/or suicidal behavior.

Experience and Education Substitutions:

One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis.

Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.

Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience.

Military experience in a supervisory capacity as an E-5 or above may substitute for the one year of supervisory experience.

Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

Pre-employment conditions require acceptable results from mandatory:

• pre-employment drug test;
• finger printing, criminal records check, and driving record check;
• Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

Requirements for Continued Employment:

· Obtain and maintain certification in the TJJD approved use of force techniques

· Obtain and maintain certification in First Aid and CPR.

· Maintain a valid driver’s license.

· Failure to maintain required licensure/certification will result in termination of employment.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of or ability to acquire knowledge of TJJD programs, policies, and procedures, including facility rules and regulations.
• Knowledge of adolescent behavior and counseling and guidance techniques.
• Knowledge of the causes of juvenile delinquency and current methods of juvenile offender treatment.
• Knowledge of adult learning principles.

• Skill in making appropriate decisions and recommendations regarding treatment options.
• Skill in identifying measures or indicators of program and staff performance.
• Skill in and willingness to physically restrain youth in the appropriate manner, maintain order and discipline, and act quickly in emergencies.
• Skill in maintaining written files and records.
• Skill in verbal and written communications.
• Skill in coordinating and organizing.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Skill in using computers and related software.
• Skill in using high-level data and informational reports as an administrative management tool.

• Ability to work with youth in an empathetic and understanding manner and foster the cooperation of youth in the treatment process.
• Ability to intervene and correct behavior.
• Ability to facilitate group discussions and activities.
• Ability to appropriately respond to abusive language and conduct in a manner consistent with instructions received in training.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to follow ethical standards and enforce agency policies.
• Ability to maintaining order and discipline.

• Ability to respond quickly to emergencies.
• Ability to use problem-solving skills.
• Ability to provide effective leadership.
• Ability to provide training in case management and juvenile correctional officer supervisory skills.
• Ability to assess training needs and the effectiveness of training.
• Ability to prioritize and manage multiple tasks.
• Ability to plan, organize, and coordinate work assignments.
• Ability to set priorities and meet deadlines.
• Ability to maintain a professional and courteous demeanor
• Ability to process information logically, make decisions, and demonstrate the soundness of those decisions.
• Ability to communicate effectively, both orally and in writing.
• Ability to plan, assign, and supervise the work of others.

• Ability to work in excess of 40 hours per workweek, different shift patterns, be on-call, and travel occasionally.
• Ability to work collaboratively with all stakeholders.

• PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Analyzing

• Alphabetizing

• Ability to communicate effectively, orally and in writing

• Ability to see

• Ability to hear (with or without aid)

• Ability to perform tactile discernment

• Heavy lifting, up to 25 lbs.

• Heavy carrying, up to 25 lbs.

• Pulling

• Pushing

• Walking

• Standing

• Sitting

• Prolonged sitting

• Repeated bending

• Identify colors

• Depth perception

• Operate motor equipment

• Reaching above shoulder

• Manual/finger dexterity

• Dual simultaneous grasping

• Twisting

• Kneeling

• Stooping

• Climbing stairs.

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Administrative Support MOS Codes.
Information Technology MOS Codes.
Planning, Research, and Statistics MOS Codes.
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Accounting, Auditing, and Finance MOS Codes.
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Employment MOS Codes.
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Law Enforcement MOS Codes.

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.