Job Description
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits – welcome to Claremedica.
ESSENTIAL FUNCTIONS
The Outreach Community Associate plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable actively identifying and engaging with qualifying prospects (potential patients), to promote Claremedica services and ultimately make appointments for clinic tours.
DUTIES AND RESPONSIBILITIES
- Discover new sales opportunities through patient engagement in the field and at promotional sites.
- Conduct outreach in the field, including local businesses and community organizations to build awareness and generate patient leads.
- Present information clearly and persuasively to highlight clinic’s benefits and services.
- Collaborate with internal teams to coordinate scheduling of tours and ensure a smooth patient experience.
- Close sales and achieve minimum monthly quotas.
- Record all information in Claremedica’s official systems and formats.
- Participate in ongoing communication with the POS, CMA or PCA, to track actual status of each sale and validate compliance with these conditions.
- Meet established standards within all performance criteria
SUPERVISORY RESPONSIBILITIES
- This position does not have supervisory responsibilities.
QUALIFICATIONS/REQUIREMENTS
- Preferred 2-3 years’ experience in Tele Sales, cold calling and knowledge medical center and Medicare Advantage Sales
- Valid Driver’s license and means of transportation.
- Experience with MS/Office (Word, Excel & Outlook) required. Advanced analytics reporting via Excel.
- Spanish and Creole speakers a plus
- Proven work experience as in Inside Sales or a relevant sales role
- Demonstrable ability to communicate, present and influence people
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation abilities
- Excellent client relations and retention skills
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
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FREQUENCY FACTOR TABLE |
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FUNCTION |
FREQUENCY |
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Walking and standing |
More than 75% |
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Sitting |
Less than 25% |
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Physical Hand and Finger Dexterity (office equip. typewriter, computer) |
More than 75% |
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Close vision the ability to adjust Focus (typewriter and/or computer) |
More than 50% |
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Talking and Hearing |
100% |
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Lifting less than 10 pounds |
Frequently |
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Lifting 10-30 pounds |
Seldom |
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
This job description does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.