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Springfield, ILPosted 6 days ago
onsite

Job Description

Job Summary:  

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the companyThe ideal candidate should be a self-motivated problem solver that’s able to operate in a fast-paced, high volume work environment. 

 

Job Requirements: 

  • Ability to multi-task in fast paced environment.  This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale 
  • Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude. 
  • Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc. 
  • Oversee business financials and provide reporting to management 
  • Provide customer follow-up for:  general inquiries, feedback on ongoing and completed projects as required 
  • Update customers with regular status updates and scope of work changes 
  • Complete regular follow up with local management and field technicians and provide frequent status updates to senior management 
  • Work with customers and senior management to help define a scope of work for larger projects and rollouts 
  • Other duties as assigned 

 

Salary Range:

$70,000 to $80,000

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