Director of Member Experience | Full-Time | University of Utah (Ken Garff University Club)

The Director of Member Experience is responsible for leading the overall strategy, execution, and continuous evolution of the ClubLife experience, ensuring meaningful engagement across the full member journey. This role drives member growth, engagement, and retention by curating best-in-class programming, storytelling, and personalized service that reflects the Club’s brand, values, and community culture. This position serves as the central steward of the member experience, overseeing events and programming, communications, onboarding, data-driven engagement strategies, and a high-performing Member Experience team. The Director partners cross-functionally to ensure...