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WNS

Assistant Manager - Facilities

Cape Town, NA, South AfricaPosted 2 months ago
Part-timeonsiteMid-Senior Level

Job Description

Role Purpose

  • Ensure uninterrupted business operations through a safe and efficient facility environment.
  • Manage a site team and lead day-to-day maintenance, proactively manage technical operations, and support lifecycle management of equipment.
  • Oversee audits, enforce health & safety standards, guide utilities management, and contribute to continuous improvement across services and infrastructure.

Key Responsibilities

  • Operational Excellence & Maintenance
  • Oversee planned, preventive, corrective, and emergency maintenance consistent with SLAs
  • Identify, assess, and resolve facility risks and equipment faults proactively Compliance & Continuous Improvement
  • Implement and maintain HSE, quality, and risk management systems in line with company standards
  • Initiate process improvements to enhance operational effectiveness, energy efficiency, and cost savings Team & Project Leadership
  • Supervise and mentor technical team, including scheduling, performance feedback, and development
  • Assist with or lead small-scale technical projects, ensuring timely and cost-efficient delivery.
  • Stakeholder Engagement & Reporting
  • Serve as the communication hub, coordinating daily operations and handling supplier relationships.
  • • Prepare weekly and monthly technical reports for leadership and facilitate regular team and supplier meetings.Manage technical assets’ lifecycle to maximize equipment lifespan and compliance.
  • Oversee utilities usage, monitoring, and cost-control initiatives.Availability & Response
  • Be available for standby duty and overtime when required.• Respond promptly to emergencies affecting site operations.

Qualifications & Experience Required

Essential

Matric Grade 12

  • Qualified Electrician
  • Minimum N2 or equivalent
  • At least 5 years’ experience preferably in a Facilities environment and in a similar role.
  • Driver’s License and own transport
  • Own cellphone• Fluent in both English and Afrikaans
  • Proficient in Word, Excel, PowerPoint, outlook etc.Preferred
  • Facilities Management background
  • Testing electrical installations
  • HVAC systems
  • Report writing
  • Vendor contract management
  • Staff management (HR basic functions)

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Assistant Manager - Facilities at WNS | Renata