Service Technical Instructor - XR

This is a remote, field-based position. The selected candidate will be required to live in or near the listed City/State. Ideal candidate location is in or near Boca Raton, FL. However, Eastern Time zone will suffice. This role requires travel to our Boca Raton centern min 1-3 weeks each month. Conduct eLearning and in-classroom technical training events for CMSU Customer Engineers and other CMSU service workers, domestic and International service partners, and Customer Clinical Engineers. Monitor and facilitate student progress through certification tracks. Evaluate and report on course quality and effectiveness. Collaborate with Course development team to assess, develop, and re evaluate technical training course curricula to include learning objectives, course outlines, time schedules, lab sheets and assignments, written evaluations, performance tests and job aids. Facilitate hands-on and virtual lab experiences and maintain training equipment as needed. Engage and provide training input into new product introductions. Participate in field service tasks in order to enhance understanding of field service environment and customer satisfaction requirements. Employment is contingent on your compliance to the standards established by each facility, as evidenced by the results of the required screenings. (Employee will make regular visits to medical facilities. These facilities may have certain standards, which all vendor representatives must meet in order to gain access to these facilities, including the requirement for drug, background and health screening.) Maintain technical proficiency (e.g., attend technical conference calls, participate in service activities, etc.)