Job Description
Join the welcoming team at Boar's Head Resort as a Night Auditor, where your attention to detail and commitment to excellent guest service will help ensure a smooth and enjoyable experience for our guests overnight. This role offers a unique opportunity to work in a luxurious hospitality environment, providing essential support to our front desk operations during the night shift.
Key Responsibilities:
- Perform nightly audit procedures to ensure accuracy of financial transactions and guest accounts
- Check in and check out guests efficiently while providing exceptional customer service
- Balance and reconcile daily revenue, including cash, credit, and other payment methods
- Respond to guest inquiries and resolve issues promptly and professionally
- Prepare and distribute reports related to daily financial activities and occupancy
- Maintain confidentiality of guest information and hotel records
- Assist with administrative tasks such as filing, data entry, and inventory management
- Ensure the safety and security of the property during overnight hours
Skills and Qualifications:
- Previous experience in hospitality, hotel front desk, or accounting preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to work independently and handle multiple tasks efficiently
- Proficiency in hotel management software and basic computer skills
- Flexibility to work overnight shifts, including weekends and holidays
- High school diploma or equivalent; additional education in hospitality or related field is a plus
At Boar's Head Resort, we pride ourselves on fostering a positive, inclusive work environment that values growth and development. Join our team and contribute to creating memorable experiences for our guests while advancing your career in hospitality. We offer competitive benefits and opportunities for professional advancement.