Account Manager SMB Italy

YOUR MISSION: You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE RIDE:

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. 
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.

WHAT YOU WILL BRING TO THE RIDE:

• Up to 2-3 years of experience in high-performance sales, account management or business consultancy. Preferably in FMCG, Tech, food-hospitality, or on-demand delivery industry.
• Bachelor in Business Administration is a plus.
• You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite. Salesforce is a plus.
• Native level of Italian is required as proficiency in English.

WHAT THE RIDE WILL BRING TO YOU:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🏃Wellhub plan to join hundreds of gyms and wellness centers
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.