Driver Recruiting Supervisor
Job Description
At STAT Courier, we believe there is a better way to deliver what’s important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Driver Recruiting Supervisor is responsible for recruiting, building, and maintaining an adequate network of independent contractor delivery vendors and drivers, while ensuring all compliance and credentials meet contractual, local, state, and Federal requirements. This role also collaborates with operations to update informational resources in response to new business needs and adjustments. The Driver Recruiting Supervisor manages delivery performance to meet client expectations, working closely with Dispatch, STAT Operations, and other departments. The role may also involve participation in various STAT projects.
Location: This position will be onsite daily at our Lake St. Louis location
What you’ll do:
Recruit and maintain a robust Courier Network of independent contractors in a timely manner across all regions of the United States
Develop and conduct both virtual and in-person interviews or screenings to ensure delivery network partners align with STAT’s mission, values, and strategic goals
Manage and maintain the Courier Network’s credentials efficiently and in compliance with all requirements
Communicate and provide ongoing updates and relevant information to the Courier Network, including safety and protocol guidelines
Address valid concerns brought forward by the Courier Network or from Client feedback
Build professional relationships of respect and teamwork with all delivery network partners
Assure all required attire, protocol, vehicle type, and presentation standards meet STAT requirements
Support Dispatch in all aspects of successful job completion
Collaborate closely with STAT Office Operations personnel
Support all STAT initiatives, RFP and business development proposals, and new contract implementations
Partner with other departments in recruiting, building, and maintaining cross-functional networks
Provide daily guidance and mentorship to all direct reports
Partner with Logistics Leadership to establish department goals, communicate these goals, ensure understanding and commitment, and report on progress
Ensure the department has both a positive and professional atmosphere
Balance the team’s responsibilities and ongoing tasks
Develop, organize, and share best practices throughout the department
What you’ll need:
Experience, Education & Certifications:
High School Diploma or G.E.D.
3+ years of experience as a recruiter, preferably in the transportation industry
Previous experience recruiting for contact center and logistics positions (CCRs and Drivers)
Intermediate level of proficiency or above with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint
Skills:
Outstanding analytical, organizational skills, and attention to detail
Ability to work both independently and collaboratively to achieve defined goals
Ability to adapt in a fast-paced environment and continuously take action
Must demonstrate a high level of professionalism and customer service
Demonstrated sound judgment and strong problem-solving skills
Accountability for self and team; able to work cross-functionally
Strong sense of urgency and ownership
Ability to foster a positive, team-focused environment and motivate teams for high productivity
Excellent verbal and written communication skills
High level of confidentiality and integrity
Even better if you have...
1+ years of experience using an applicant tracking system (ATS), Workday preferred
Experience with routing and scheduling, preferred
Familiarity with dispatch technology, preferred
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $55,000
Salary Max: $65,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier’s People & Culture.