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Amazon

Sr. Project Manager, DSP Payments

London, England, GBRPosted 1 months ago
Full-timeonsite

Job Description

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) across the globe in one of the fastest-growing industries in the world, is seeking an organized and driven individual to support global automation and optimization efforts.

As a Sr Project Manager, DSP Payments, you will play a pivotal role in driving efficiency and optimization across global payment processes. You will lead key initiatives that redefine how payments are managed, creating scalable solutions to improve DSP experience and operational efficiency. This is your opportunity to combine your passion for data-driven problem-solving, project management, and stakeholder collaboration to influence a critical part of Amazon’s supply chain ecosystem.

We are looking for candidates with the following qualities:

Strong ability to work autonomously, juggle multiple priorities, and deliver results in a fast-paced, dynamic environment.
Exceptional organizational skills, with a high bias for action and attention to detail.
Proven track record of engaging and influencing diverse stakeholders across various levels and geographies.
Demonstrated ability to fail fast, adapt, and innovate in ambiguous scenarios.
Passion for working on customer-centric initiatives in a global context.


Key job responsibilities
Roadmap for WW DSP Payment Automation:
- Develop a comprehensive roadmap, identify milestones, coordinate with cross-functional teams and establish timelines and prioritization
- Drive Efficiency and Innovation: Partner with BI/Tech partners to develop, prioritize and execute strategies to optimize payment operations, reduce manual interventions, improve metric reporting and enhance global scalability.
- Design and Optimize Global Payment Processes: Lead cross-functional initiatives to streamline global payment programs, identifying and implementing opportunities for automation and process improvement.
- Collaborate with Global Stakeholders: Engage with a diverse group of stakeholders, bridging cultural and organizational boundaries to align priorities and deliver results.
- Data-Driven Decision Making: Analyze payment data and metrics to measure performance, identify gaps, and ensure the successful delivery of program goals.
- Relentless Execution: Own program goals, prioritize ruthlessly, and drive initiatives to completion, overcoming obstacles with creativity and resilience.
- Fail Fast, Learn Fast: Embrace experimentation, learn from failures, and adapt quickly to deliver innovative solutions.
- Champion the Customer: Ensure every decision and program outcome enhances the DSP and end-customer experience.

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports

- Experience analyzing data and best practices to assess performance drivers
- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
- Minimum 3-5 years experience delivering against a fast-paced organization's goals
- Master's degree in computer science, engineering, or related field

- Experience in creating process improvement procedures
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Excel skills
- AI skills
- Programming skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Sr. Project Manager, DSP Payments at Amazon | Renata