Job Description
The Commercial Excellence Lead – Regional (U.S.) is the central commercial interface for an agent-led sales model, accountable for ensuring that independent agents can sell effectively, compliantly, and efficiently. The role operates as a single point of accountability for all non-operational commercial activities across an assigned U.S. region spanning sales operations, pricing, contracts, reporting, and customer coordination.
In an agent-heavy model, this role replaces fragmented functional touchpoints with a unified commercial partner, protecting pricing discipline, accelerating deal execution, and improving agent enablement—while maintaining scale, consistency, and governance.
Role Purpose:
- Serve as the embedded commercial partner to regional agents, acting as their primary interface into the organization
- Reduce complexity and friction for agents by owning coordination across
- internal commercial functions
- Ensure agents remain focused on revenue generation, not internal
- navigation or process management
- Balance commercial agility with policy compliance in a decentralized
- selling environment
Minimum Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field or experience in lieu of degree
- 2+ years of experience in commercial operations, sales support, or project coordination roles.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Strong analytical skills with the ability to interpret data and generate insights.
- Excellent communication and interpersonal skills to work effectively with cross-functional teams.
Preferred Qualifications:
- Knowledge of data visualization tools like Tableau or Power BI.
- Familiarity with commercial strategy frameworks and sales methodologies.
- Previous experience in a commercial excellence or sales operations role within a B2B environment.
Responsibilities:
- Act as the single point of contact for all agents within their geography on commercial and sales-support matters
- Provide day-to-day support across pricing, contracts, reporting, sales tools, and customer inquiries
- Proactively manage agent needs and risks that could impact revenue, customer experience or compliance
- Coordinate deal execution within an agent-led selling framework, including opportunity and pipeline support
- Ensure consistent application of commercial policies across independent agents
- Own regional tracking and updates of pricing/contract statuses
- Act as liaison between agents and other internal functions to ensure governance without slowing sales
- Translate commercial data into actionable insights
- Surface risks and opportunities specific to agent behavior and market dynamics
- Identify recurring pain points in the agent model and drive process simplification and standardization
- Support rollout and adoption of enterprise commercial excellence initiatives at the local level
- Triage issues within Implant Base and ensure on time case bookings Responsibilities