Process data work as assigned through resolving discrepancies, tagging or capturing by using standard procedures and/or returning incomplete documents to the team leader for resolution.
Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold.
Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.
Write detailed top-tier original content that demonstrates great creativity and an excellent grasp of English grammar and comprehension
Evaluate, edit, and improve the quality of AI-generated writing as well as that from humans-in-the-loop.
Rate the quality of AI-generated content on rubrics such as grammar, brevity, and correctness
Contribute to team effort by accomplishing related results as needed.
Performs other work as required or assigned

Have at least a diploma in Business, Management, Education or English & Literature. A degree will be an added advantage.
Fluency in English at C1/C2 level. Excellent English grammar and comprehension.
A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text
Excellent sense of writing style
Excellent written and oral communication skills.
Comfort using Internet search engines like Google or Bing.
Familiarity with software like MS Office, and comfortable adapting to and learning new software and web applications
Sense of urgency and time-management skills.
Ability to /interest in communicating effectively with people from diverse backgrounds and cultures.
Experience in GenAI is an added advantage
Have completed a Bachelor's degree r higher in English or Literature

Preferred Qualifications:

At least 2 years of experience in a creative writing role is an added advantage.
Strong critical thinking, reasoning, and exceptional problem-solving skills.
Demonstrable ability to perform well in a rapidly changing and extremely global team.
Excellent attention to details
Passion for our mission of ensuring a world-class support experience for our community and customers.
Experience as an editor is an added advantage

Associate

Job Description