Interim Supervisor - DC - Shift 1

JOB SUMMARY 

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.  

ESSENTIAL FUNCTIONS 

• Operational Leadership & Goal Achievement: 
  Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas. 

• Labor Planning & Resource Allocation: 
  Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow. 

• Training, Coaching & Performance Management: 
  Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate. 

• Safety Leadership: 
  Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate  

• Attendance & Staffing Reliability: 
  Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity. 

• Team Engagement & Retention: 
  Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level. 

• Cross-Functional Communication: 
  Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination. 

• Quality & Accuracy Oversight: 
  Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed. 

• • Problem Solving & Continuous Improvement: 
    Identify operational challenges proactively, escalate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance. 

  • Shift Handoffs & Documentation: 
    Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities. 

  • Other Duties as Assigned: 
    Take on additional responsibilities as needed to support evolving business needs and leadership initiatives. 

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  QUALIFICATIONS 

  • 2+ years of experience in a warehouse, logistics, or distribution center environment 

  • 1+ year of leadership or supervisory experience preferred 

  • Strong understanding of warehouse operations, safety standards, and labor management 

• • Excellent interpersonal, communication, and problem-solving skills 

  • Ability to lead teams in a fast-paced, high-volume environment 

  • Proficient in using warehouse management systems (WMS), Microsoft Office, and reporting tools 

  • Strong organizational and time-management skills with a continuous improvement mindset 

  • Must be able to read, write and communicate in English 

  • Ability to lift 75 pounds required  

  WHO WE ARE 

  Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you’ll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future. 

  WORKING CONDITIONS 

  • Distribution Centers: 

  • Ability to lift a minimum of 50 lbs. individually. 

  • Ability to work in a non-climate-controlled environment.