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Portland, OR, USPosted 1 weeks ago
Full-timeremote

Job Description

- Customer Service. Delivers high‑quality service to external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff), consistently meeting or exceeding industry service standards. Responsibilities include prompt and professional communication, strong face‑to‑face service skills, effective crisis management, proficient use of available information technology, adherence to standard complaint‑resolution processes, flexible support for internal operational needs, and the ongoing application of process‑improvement methods and skills. - Training and Competency....

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