Senior Researcher, VoC & Insights

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Researcher, VoC & Insights in the United States.

In this role, you will lead the Voice of Customer and customer insights strategy for a global research and measurement technology organization operating at massive scale. You will transform high-volume customer feedback into clear, actionable intelligence that drives product decisions, go-to-market strategy, and operational improvements. Acting as a key advisor to executive leadership, you will ensure that the customer perspective is embedded across all major business decisions. The environment is highly collaborative, data-driven, and innovation-focused, with strong exposure to senior stakeholders. You will combine traditional research rigor with modern AI-enabled methodologies to evolve how customer insight is captured and activated. This is a high-impact role where your work directly shapes customer experience, retention, and long-term growth.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Researcher, VoC & Insights in the United States.

In this role, you will lead the Voice of Customer and customer insights strategy for a global research and measurement technology organization operating at massive scale. You will transform high-volume customer feedback into clear, actionable intelligence that drives product decisions, go-to-market strategy, and operational improvements. Acting as a key advisor to executive leadership, you will ensure that the customer perspective is embedded across all major business decisions. The environment is highly collaborative, data-driven, and innovation-focused, with strong exposure to senior stakeholders. You will combine traditional research rigor with modern AI-enabled methodologies to evolve how customer insight is captured and activated. This is a high-impact role where your work directly shapes customer experience, retention, and long-term growth.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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