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AITOMATIC

Forward-Deployed Engineers

Ho Chi Minh City, Ho Chi Minh City, VietnamPosted 2 weeks ago
Full-timehybrid

Job Description

About the Role:

We are hiring Forward-Deployed Engineers (FDEs) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting multiple accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.

Responsibilities:

  • Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.

  • Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.

  • Guide customers through deploying, validating, and refining agentic applications using our platform.

  • Collaborate closely with product engineering to surface platform gaps and drive improvements.

  • Develop reusable patterns, templates, and deployment best practices that scale across customers.

  • Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.

Requirements:

  • Strong software engineering background (Python or TypeScript preferred).

  • Experience with distributed systems, data pipelines, APIs, and system integration.

  • Ability to communicate clearly with customer engineering and domain teams.

  • Comfortable working across multiple customer accounts with structured engagement cycles.

  • Familiarity with AI/ML, agent architectures, or semantic/ontology modeling is a plus.

Who You Are:

  • A builder who enjoys solving real customer problems with real engineering.

  • Equally strong at technical deep dives and customer-facing collaboration.

  • Thrives in ambiguity and can convert domain complexity into clean technical solutions.

Why you'll love working here:

  • Attractive compensation and benefits commensurate with impact.

  • Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.

  • An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers.

  • A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.

  • Flexible working hours.

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Forward-Deployed Engineers at AITOMATIC | Renata