
Forward-Deployed Engineers
Job Description
About the Role:
We are hiring Forward-Deployed Engineers (FDEs) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting multiple accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.
Responsibilities:
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Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.
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Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.
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Guide customers through deploying, validating, and refining agentic applications using our platform.
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Collaborate closely with product engineering to surface platform gaps and drive improvements.
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Develop reusable patterns, templates, and deployment best practices that scale across customers.
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Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.
Requirements:
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Strong software engineering background (Python or TypeScript preferred).
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Experience with distributed systems, data pipelines, APIs, and system integration.
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Ability to communicate clearly with customer engineering and domain teams.
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Comfortable working across multiple customer accounts with structured engagement cycles.
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Familiarity with AI/ML, agent architectures, or semantic/ontology modeling is a plus.
Who You Are:
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A builder who enjoys solving real customer problems with real engineering.
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Equally strong at technical deep dives and customer-facing collaboration.
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Thrives in ambiguity and can convert domain complexity into clean technical solutions.
Why you'll love working here:
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Attractive compensation and benefits commensurate with impact.
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Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.
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An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers.
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A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
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Flexible working hours.