Job Description
Overview
Are you passionate about making a real impact in the homebuying journey
At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home
Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence
We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers
If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team.
Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Arizona as a Loan Processor
This is a hybrid position working out of our Operations Center in Scottsdale, Arizona.
Position Highlights: Loan Processors at Tri Pointe Connect work closely with homebuyers, loan consultants, and underwriters to facilitate the gathering and processing of documentation necessary to get approved for a mortgage loan
A loan processor plays a key role in helping homebuyers realize their dream of homeownership
This includes possessing the knowledge and attention to detail to review critical documents relating to income and assets such as paystubs, tax returns, bank statements, credit reports, and other key documents applicable to the mortgage transaction
Successful processors at Tri Pointe Connect display a strong desire for unparalleled customer service, are able to work with a sense of urgency, employ excellent communication skills (both written and verbal), are well-organized, and extremely detail-oriented
If you are looking to make a difference, Tri Pointe Connect is the place for you!
Position Responsibilities:
- Review file for completeness, comparing data entered in loan application with actual documentation in file
- Review underwriting guidelines to ensure all applicable documentation is gathered and submitted for underwriting approval
- Review documentation submitted by borrowers and third parties such as seller/builder, title/escrow, homeowners insurance, etc
Ensure documentation is acceptable and meets applicable guidelines or underwriting conditions
- Run automated underwriting systems (LP, DU, GUS, TOTAL) as applicable
- Communicate verbally and electronically with internal and external parties applicable to the transaction including but not limited to loan consultants, builder representatives, real estate agents, homebuyers, title/escrow agents, homeowners insurance agents, and others
- Manage pipeline deadlines to ensure loans are submitted to critical milestones to meet purchase contract close of escrow deadlines
- Maintain updated communication logs or other status reports as applicable
- Attend weekly/monthly departmental meetings
- Monitor loan files and submit change of circumstance requests as applicable
- Order third party verifications (employment, income, assets, rent/mortgage) as applicable
- Understand and adhere to all critical regulatory guidelines
- Meet all established Quality Control Metrics
- Attend departmental and compliance training as required
- Meet minimum production requirements for active loan pipeline as well as loans closed on time
Position Qualifications:
- High school diploma or equivalent
- Minimum 2 years experience in a loan processing role; purchase/builder business preferred
- MS Office; including Outlook, Word, and Excel
- Encompass LOS experience preferred
- Must be able to work in office located in Scottsdale, AZ; hybrid/remote may be considered for select markets
Job Specific Core Competencies:
- Excellent verbal and written communication skills
- Strong attention to detail
- Outstanding interpersonal and customer service skills
- Ability to multi-task and meet deadlines
- Strong organizational skills
- Ability to operate independently when needed but perform as a team player
- Knowledge of underwriting guidelines – including conventional, FHA, VA, USDA, and non-QM
- Strong regulatory knowledge, including ECOA, HMDA, RESPA, and other applicable federal or state-specific guidelines
- Ability to meet internal and external expectations when working under fast-paced sometimes tight deadlines
Want to know what it's like working at Tri Pointe Homes
Click here to see what our employees have to say: Great Place to Work Certified Company
Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals
Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position
This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors
Please click here for a description of our personal information collection practices.
We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business
If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.