Workplace Experience 24/7 Agent

The Workplace Experience (WE) 24/7 Agent is an integral part of Latham’s Workplace Experience team. This role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local Washington, D.C. Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. The onsite role will consist of reception desk support, conference room setup, and visitor support. This role will be located in our Washington DC office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office...