Countersales Representative

Now Hiring: Countersales Representative – Willis, Texas(Counter Sales | Customer Service | Parts Support | Heavy Equipment) Mustang Cat is hiring a Countersales Representative to join our team in Willis, Texas. This role is responsible for providing exceptional customer service, ensuring accurate parts orders, and supporting all areas of the Parts Department. If you’re detail-oriented, customer-focused, and thrive in a fast-paced environment, we’d love to have you on our team. 💡 Top Benefits for Counter Sales Representatives:• Great Work-Life Balance• Tuition Reimbursement• Vast Growth Opportunities• Job Stability• Comprehensive Benefits: Medical, Dental, Vision• 401(k) with Employer Matching• Paid Vacation, Sick Time & Holidays 🔧 What You’ll Do as a Counter Sales Representative:• Provide outstanding customer service to all customers• Ensure accuracy in all parts orders• Assist customers in identifying required parts, including part numbers, quantities, freight options, and delivery timelines• Support other areas of the Parts Department as needed• Maintain a safe, clean, and organized work environment 🛠️ Counter Sales Representative Requirements:• High school diploma or equivalent• Minimum of 2 years in a customer service role• Mechanical aptitude and interest in equipment or parts• Strong computer and data entry skills• Excellent professional communication: verbal, written, email, and phone• Team-oriented mindset with the ability to work independently• Self-motivated, proactive, and dedicated to providing exceptional service• Positive, outgoing personality ✅ Bonus Skills and Preferred Experience:• Bilingual English/Spanish• Familiarity with Caterpillar systems (e.g., SIS, DBS)• Previous experience in heavy equipment, parts, or industrial sales   Join Mustang Cat and help keep our customers’ operations running smoothly with the right parts and top-tier service. Apply today to become a Countersales Representative with our team in Willis, Texas!