We’re looking for a detail-oriented, proactive, and team-focused individual to join our store as an Operations Team Member. If you enjoy working behind the scenes to keep things running smoothly, take pride in high standards, and want to be part of a business that supports rural communities, we’d love to hear from you. 

Contract: Permanent   
Hours: Full-time
Hours of Work: 37.5 Hours per week, working on a rota basis

As an Operations Team Member, you’ll play a key role in supporting the day-to-day operations of the store, helping to maintain stock accuracy, product availability, and compliance standards. You’ll work closely with the wider team to ensure the store is well-presented, safe, and ready to deliver an excellent customer experience. 

Key responsibilities include: 
•  Completing stock checks, gap scans, and replenishment picklists accurately and on time
•  Receiving deliveries and investigating any discrepancies in orders or invoices 
•  Maintaining stock file integrity and supporting inventory accuracy 
•  Ensuring compliance with health & safety, food hygiene, and legal standards (e.g. NOPS, FIAS, HACCP) 
•  Supporting banking processes and reviewing daily reports for anomalies 
•  Replenishing shop and yard areas to company standards 
•  Supporting promotional activity and visual merchandising plans 
•  Maintaining high standards of cleanliness and presentation across the site 

•  Previous experience in retail or operational roles 
•  Good IT skills and confidence using business systems 
•  Health & safety awareness and attention to detail 
•  A proactive, adaptable, and team-focused approach 
•  Excellent communication skills and a customer-first mindset 
•  AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable) 
•  NVQ or equivalent in retail (desirable) 

📈  Scottish Widows contributory pension – company will match up to 5% 
🛍️  Up to 25% colleague discount in store 
🚗  Free parking on site 
🌴  33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚  Excellent training and development opportunities 
🪜  Plenty of career progression opportunities 
👨‍👩‍👧‍👦  Life Assurance 
🗣️  Employee Assistance Programme with Retail Trust 
🎁  Comprehensive colleague benefits
🚼  Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.