Contract Type: 1 Year Contract
Roles & Responsibilities:
- Oversees the smooth and efficient running of the counter services
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- Attends to patients' enquiries, provide directions and assists with clarifications.
- Assists in checking in and billing of patients accurately
- Assists with doctors' requests relating to patients' management
- Ensures that all patients' documents are scanned in and filed away securely
- Provides financial counselling to selected patients
- Ensure stocks at cashier counter and stationeries are well stocked
- Monitor clinic queue, consultation waiting time and intervene with service recovery
- Assists in clinic surveys with PR department
Requirements:
- Minimum qualification of GCE O’level
- 1 year of frontline customers’ service experience
- Advantage to have cashiering experience
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