
Learning Technologies Specialist
Job Description
Ecolab is seeking a Learning Technologies Specialist. The position will be primarily responsible for the administration of Learning Technologies and primarily Workday Learning. This role will provide administrative support to our global HR and Learning stakeholders, enabling accurate best practice use of our solutions. This role will directly support the way Ecolab’s global associates learn and develop.
Responsibilities:
Provide end-to-end support for members of our global HR and Learning stakeholders with Workday Learning and other Learning Technologies.
Manage cases and prioritize tasks to ensure that we support and provide a high level of service to our stakeholders.
Provide support to troubleshoot technical issues
Supporting system administration processes including auditing of learning courses, scheduling reports and maintaining critical structures within Workday Learning.
Identify opportunities and act to continuously improve resource materials, procedures and stakeholder satisfaction.
Basic Requirements:
Strong aptitude for technology
Exceptional interpersonal skills, customer focus and service orientation
Experience in Workday Learning and Service Now
Preferred Qualifications:
Bachelor’s Degree
Minimum of 2 years’ experience in a Workday Systems Administration, HR or Learning and Development role
Ability to quickly learn new technologies to eventually reach the level of subject matter expert
Strong focus providing consistent and measurable service and driving high standards of response to customer support requests
Proven ability to streamline processes for efficiency and accuracy
Strong attention to detail
Highly developed oral and written communication skills
Project management experience
Knowledge of human resource practices and processes
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.