Senior Enterprise Systems Analyst

Posted 2 weeks ago

Description

About LegalZoom

LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you.

Where we work
We believe work should work for you. LegalZoom supports a remote-friendly environment that gives employees flexibility and balance. Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.

This hybrid position will work remotely as well as onsite in our Austin, Sherman Oaks, or Mountain View office.

While this position is remote, we encourage and at times, require in-person collaboration at our offices.

Human-in-the-Loop

At LegalZoom, we operate with a human-in-the-loop model, where AI enhances—rather than replaces—human judgment. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision-making.

To align with our AI-integrated operating model, our interview process will assess AI fluency, curiosity, and measurable/impactful workflow integration.

Overview

The Sr. Enterprise Systems Analyst (Oracle HCM focus) will join the Enterprise Systems team, focusing on the administration, optimization, and expansion of LegalZoom’s HR technology ecosystem, particularly Oracle HCM Cloud. This role involves close partnership with People & Places, Finance, and IT to ensure reliable, scalable HR systems that provide high-quality data and insights for strategic company decisions.

You will

HRIS Administration & Maintenance: Administer and maintain Oracle HCM Cloud (Core HR, Talent, Compensation, Performance, Recruiting). Ensure data accuracy, system stability, and optimal performance through monitoring and audits. Update system configurations (structures, workflows, roles) per business needs. Partner with managed services and Oracle Support on issues and quarterly releases (impact analysis, testing, deployment). Support complex employee lifecycle transactions for HR/business.
Integrations, Automation & Controls: Maintain and enhance Oracle HCM integrations with other systems (ATS, payroll, LMS, Workato, Analytics) with IT and partners. Test interfaces, troubleshoot data discrepancies, and resolve integration failures. Automate manual HR processes using Oracle HCM, integrations, and reporting. Contribute to data governance, access control, validation rules, and audits for sensitive data protection.
Reporting, Analytics & Insights: Design and maintain Oracle OTBI/BI Publisher reports/dashboards (and related tools) for actionable insights across HR, Finance, and business. Translate business questions into clear reporting requirements. Validate and reconcile data across HCM and integrated systems, resolving inconsistencies and addressing root causes. Support recurring HR cycles (performance, compensation, headcount) with reporting, data loads, and issue resolution.
Stakeholder Support, Enablement & Documentation: Serve as Oracle HCM SME for inquiries, enhancements, and small projects. Create/maintain documentation (configuration workbooks, SOPs, job aids, knowledge articles). Train/coach users on new features, workflows, and reporting to increase self-service. Collaborate cross-functionally using Agile tools (JIRA, ServiceNow, Google Workspace) to manage and track work.
Continuous Improvement & Projects: Participate in HR technology projects (implementations, acquisitions, process redesign). Conduct impact assessments for changes, balancing flexibility with system stability and maintainability. Stay current on Oracle HCM Cloud features and best practices, recommending enhancements aligned with LegalZoom's strategy. Other duties as assigned. Occasional travel may be required.

You have

Must have 5+ years progressive HRIS/HR tech experience, including significant hands-on ownership of an enterprise HRIS.
At least 3+ years focused on Oracle HCM Cloud (Fusion HCM) configuration, administration, and support.

Required Oracle HCM Cloud expertise:

Strong understanding of Core HR data (workforce structures, legal entities, jobs, locations, grades, approval rules).
Hands-on configuration and troubleshooting across multiple HCM modules (e.g., Core HR, Talent, Performance, Compensation), including security roles and approval workflows.
Experience supporting/maintaining integrations between Oracle HCM and third-party systems (e.g., payroll, ATS, LMS).
Expertise in Oracle reporting tools (OTBI, BI Publisher) to create, schedule, and maintain reports and dashboards.
Ability to validate data, perform reconciliations, and investigate/fix anomalies.
Strong Excel skills for data analysis, reconciliation, and ad-hoc reporting (e.g., pivot tables, lookups).

Remote employees should confirm that the internet service available has adequate bandwidth to support all work processes.

The salary range for this role is $105,300-$168,500. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

● Medical, Dental, Vision Insurance

● 401k, With Matching Contributions

● Paid Time Off

● Health Savings Account (HSA)

● Flexible Spending Account (FSA)

● Short-Term/Long-Term Disability Insurance

● Plus other wellness benefits to include:

○ Fertility

○ Mental Health

○ One Medical

○ Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.