Critical Parts Coordinator I

Provides direct support to internal Field Service Customers in all things related to Service Parts. Focus is to quickly react and resolve all expedites, escalated or otherwise, through open and direct communication with other departments, teams, suppliers, vendors to ensure on time delivery of products regardless of the time of day. This includes reviewing requests, determining availability, talking to vendors, and availability of items or services, and reviewing alternatives to requests to fulfill objectives. The work is to be performed independently under general supervision, with an emphasis on always providing outstanding customer service.