HR OpEX Continuous Improvement Process Engineer
Job Description
Are you ready to help shape the future of Human Resources? We’re launching a bold new initiative to reimagine how HR delivers value—and we need a Process Engineer with vision, drive, and a passion for HR process transformation.
Why this role is Different
This is not your typical HR role. It’s a new frontier for our function, as we are launching the new Elevate HR team. If you thrive on innovation, love solving complex problems, and want to be part of something groundbreaking, this is your moment. You’ll be part of a dynamic, forward-thinking group that values creativity, collaboration, and continuous learning.
How You’ll Make an Impact
- Support the redesign and continuous improvement of HR processes to drive smarter, faster, and more intuitive service delivery
- Leverage data insights (CSat, ticketing, complaints) to proactively identify trends, uncover root causes, and co-develop targeted, sustainable improvements
- Partner closely with SMEs and cross-functional stakeholders to analyze process gaps and co-create scalable, efficient solutions, including automation and digital enhancements
- Contribute to establishing clear process standards, documentation, and performance tracking to ensure consistency, transparency, and continuous improvement
- Enable successful adoption of new processes through change support, while ensuring alignment with policies, governance, and regulatory requirements
What You’ll Bring
- 5+ years’ experience and a bachelor’s degree in human resources, Business Administration, Industrial Engineering, or a related field
- Experience with process improvement methodologies like Six Sigma, Lean, or Kaizen
- Strong analytical skills and a knack for process mapping and redesign
- Familiarity with HRIS systems and automation tools
- Excellent communication and stakeholder engagement abilities
- Bonus points for Lean Six Sigma certification or similar training
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.