Strategic Account Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Role Description

• Assess market trends, customer needs, competitor activities, regulatory direction, and technology developments to support national-level account strategy and business decisions
• Identify and evaluate new business opportunities in the EFS vertical from both commercial and technical perspectives, with the goal of expanding market penetration through workflow solution build-in
• Partner with pre-sales technical teams, including Application and TSS, to develop workflow solutions that align customer needs with company capabilities, and support early influence on national standards, methods, and regulatory requirements
• Own selected top strategic accounts and high-potential customers to deliver assigned financial targets, including bookings, drive share gain, improve win rate, and accelerate key opportunity conversion
• Work with regional sales teams to build strong relationships with key decision makers and KOLs, securing access to major opportunities through tailored workflow solutions
• Coordinate internal resources to deliver integrated customer solutions, ensure smooth project follow-up, and improve customer satisfaction to support long-term retention and repeat business

Requirement

• Bachelor’s degree or above
• Minimum 7 years of sales or business development experience
• Experience managing key government accounts or complex strategic customers is needed
• Technical knowledge in EFS vertical or related industries is preferred
• Strong market insight in regulation
• Strong collaboration and project management skills
• Good communication, influencing, and negotiation skills
• Result-driven, proactive, and able to work effectively in a matrix organization